Program Description: Morgan Darling Law, PLLC offers the use of text messaging for their clients for the purposes of appointment reminders, exchange of information related to your case, and information about the firm.
 
Optional: Morgan Darling Law, PLLC does not require the approval of SMS communication in order to procure the firm’s services.

Frequency: You will receive no more than 5 text messages a week unless the text messages from Morgan Darling Law, PLLC are in response to a text message that you send to the company. 

Opt-Out: You can cancel the SMS service at any time. Just reply back to a text message from Morgan Darling Law, PLLC with STOP or CANCEL. After you send the SMS message STOP or CANCEL to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up in the same manner you did the first time and we will start sending SMS messages to you again. 

Help: If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at office@morgandarlinglaw.com.

Interruption: Carriers are not liable for delayed or undelivered messages. 

Cost: As always, message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, it is best to contact your wireless carrier. 

Privacy: If you have any questions regarding privacy, please contact our office at office@morgandarlinglaw.com. 

SMS Privacy Policy
Effective Date: 9/5/2024

At Morgan Darling Law, PLLC (“we,” “our,” “us”), we prioritize client confidentiality and privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information concerning SMG (Short Message Service) messaging through 10DLC to enable effective communication between our attorney, administrative staff, and clients.

Information We Collect
When you opt-in to receive SMS messages from us, we may collect the following types of information: 
Personal Information
Phone Number
Name
Email Address
Case-Related Information
Client ID (if applicable)
Relevant details necessary for effective communication regarding your case
Message Data
The content of SMS messages sent and received
Delivery Status of SMS Messages
Interaction data related to SMS messages

How We Use Your Information
We use the collected information strictly for case management and communication purposes, specifically for: 

Communication: Providing case updates and essential information via SMS and responding to client inquiries and delivering necessary legal support

Service Improvement: Understanding and analyzing the use of our SMS services and improving communication methods to better serve our clients and the public

Legal Compliance: Compliance with applicable laws and regulations and responding to lawful requests and legal processes


Sharing Your Information
We will not share, sell, or disclose your information to third parties except:
Service Providers: We may share your information with trusted third-party service providers that assist us in operating our SMS services. These parties are required to maintain the confidentiality and security of your information.
Legal Requirements: We may disclose your information if required by law or in response to a legal request, such as a subpoena, court order, or government demand.

Security of Your Information
We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices
You have the right to:
Opt-Out: You can opt out of receiving SMS messages from us by replying “STOP” to any message or contacting us at office@morgandarlinglaw.com.
Access and Correction: You can request access to or correction of your personal information by contacting us at office@morgandarlinglaw.com.

Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be effective when we post the revised policy on our website. We encourage you to review this Privacy Policy periodically. 

Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Morgan Darling Law, PLLC
608 East Hickory Street
Suite 128
Denton, Texas 76205
office@morgandarlinglaw.com 
469.638.9401